Every helper is checked before they can accept a job, and anyone working with a child or vulnerable adult clears an enhanced DBS check first.
Trust should not be something you have to dig for, whether you are booking or helping.
Identity check and right to work confirmation before anyone can accept a single job. Covers general household work: cleaning, errands, gardening, shopping, laundry.
Required for childcare, babysitting and Buddy or companion work. That work stays locked until the check clears. No exceptions and no shortcuts.
See who you are booking, what they offer and what they are checked for.
Ratings and written reviews from people who actually booked them.
The price is agreed and shown before you confirm. See pricing.
Card payments are processed by Stripe. Helpcona never sees your card details.
Confirmation that the work is done, so you are not left guessing.
Raise a dispute in the app and a real person reviews what happened.
A helper sees the task details and the address once they are assigned. Your contact details are not browsable by other users.
You can delete your account from inside the app. The full detail is in our Privacy Policy and Terms of Service.
If there is something you want to check first, ask. A person reads every email.
Free to join. Say the first thing that is on your mind, and we will credit you £20 toward your first booking.